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Code Of Conduct

A code of conduct is a set of rules outlining the responsibilities of or proper practices for an individual, party or organization. Related concepts include ethical codes and honor codes.

"Principles, values, standards, or rules of behavior that guide the decisions, procedures and systems of an organization in a way that (a) contributes to the welfare of its key stakeholders, and (b) respects the rights of all constituents affected by its operations."

We expect everyone who works at Akeydesigns to behave in accordance with the principles contained in the Code of Conduct. If you do not understand the principles contained within the Code, or are not sure how to apply them, you should consult with an appropriately-qualified colleague to get your questions answered.

Our commitment

The Code of Conduct applies to everyone at Akeydesigns, regardless of their individual role, position or practice.

Working with one another
Working with clients and others

No client or external relationship is more important than the ethics, integrity and reputation of Akeydesigns.

Working with clients …
Working with regulators …
Working with others …
Acting with professional integrity
Our professional integrity …
Our competitive approach …
Documenting our work …
Our fees …
Time and expenses …
Maintaining our objectivity and independence
Our objectivity …
Our independence …
Company Owned and Supplied Devices or Vehicles

An office personals who uses a company-supplied device or a company-supplied vehicle is prohibited from using a cell phone, hands on or hands off, or similar device while driving, whether the business conducted is personal or company-related. This prohibition includes receiving or placing calls, text messaging, surfing the Internet, receiving or responding to email, checking for phone messages, or any other purpose related to your employment; the business; our customers; our vendors; volunteer activities, meetings, or civic responsibilities performed for or attended in the name of the company; or any other company or personally related activities not named here while driving. Use of company owned vehicles or devices for personal business is discouraged. Cell Phones or Similar Devices at Work

Company is aware that office personals utilize their personal or company-supplied cellular phones for business purposes. At the same time, cell phones are a distraction in the workplace. To ensure the effectiveness of meetings, employees are asked to leave cell phones at their desk. Or, on the unusual occasion of an emergency or anticipated emergency that requires immediate attention, the cell phone may be carried to the meeting on vibrate mode.

Office personals who violate this policy will be subject to disciplinary actions, up to and including termination.

Client Code of Conduct
Clients will:
Refusal of Service

Service users have a responsibility to be respectful and considerate of other service users, employees and staff of the Akeydesigns.The decision to refuse service is usually made by the employee/staff in consultation with the Executive Director. Wherever possible, if a service user is refused service, that service user is provided with a referral to other Akeydesigns services and / or other appropriate sections.

Individuals may be refused service:
Respecting intellectual capital
Where to find support

In developing this Code of Conduct, the leadership of Akeydesigns recognizes that no code can cover every eventuality — and that from time to time we may require the advice and support of others in addressing some of the situations that arise during the normal course of daily business life.

We have long promoted a consultative culture at Akeydesigns. In addition to established internal relationships, we have created a support network that is available for consultation and advice, to help each of us live up to our commitments under the Code.

Putting it into action

This Code of Conduct gives everyone at Akeydesigns an ethical framework to help make the right decisions. The principles contained in the Code provide us with a clear set of standards, grounded in our values, on which to base our behavior across all areas of our professional activity.